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Terms of Service

Last updated: February 2026

Acceptance of Terms

By accessing or using Fluente.ai (the "Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

Service Description

Fluente provides an AI-powered language learning platform that offers conversational practice, lessons, and educational content. Our AI teachers are designed to help you improve your language skills through interactive conversations and personalized feedback.

Account Registration

To access certain features, you must create an account. You agree to:

  • Provide accurate and complete information
  • Keep your login credentials secure
  • Notify us immediately of any unauthorized access
  • Be responsible for all activities under your account

Acceptable Use

You agree to use the Service only for lawful purposes. You must not:

  • Use the Service for any unlawful purpose
  • Attempt to harm, abuse, or harass others
  • Interfere with or disrupt the Service
  • Attempt to reverse engineer or copy our technology

Intellectual Property

All content, features, and functionality of the Service are owned by FLUENTE JAKK UK LTD and are protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

Payment Terms

Paid subscriptions are billed in advance on a monthly or annual basis. You can cancel your subscription at any time, and you will continue to have access until the end of your billing period. Refunds are provided in accordance with applicable consumer protection laws.

Termination

We may terminate or suspend your account at any time for violations of these Terms. You may also delete your account at any time through the Settings page or by contacting us.

Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind. While we strive to provide accurate and helpful language learning content, we do not guarantee specific learning outcomes or fluency levels.

Limitation of Liability

To the maximum extent permitted by law, FLUENTE JAKK UK LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to Terms

We may update these Terms from time to time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date.

Contact Us

If you have any questions about these Terms, please contact us at hello@fluente.ai

Company Information

FLUENTE JAKK UK LTD (Company No. 16037096), 4th Floor Office, 205 Regent Street, London, England, W1B 4HB